Allow sufficient time for file maintenance and backup, the maximum number of hours per day that our network will be made available is 24 hours per day, 7 days a week. In the event of a disaster or other prolonged service interruption, the entity has arranged for the use of alternative service sites to allow for full business resumption within 24 hours. Our company’s defined security policies detail access privileges, information collection needs, accountability, and other such matters. They are reviewed and updated at quarterly management meetings and undergo a review on an annual basis by the Information Technology Department. Documented system security objectives, policies, and standards are consistent with system security requirements defined in contractual, legal, and other service-level agreements. For example, current policy prohibits shared IDs; each support person has his or her own unique ID to log on and maintain network equipment. A complete policy with details regarding access, scripting, updates, and remote access is available for review by qualified personnel. This document will not be released to the general public for study.
Our process for consumer dispute resolution requires that you contact your concerned Account Manager or contact our Sales Team at [email protected] giving all the required information. If you require follow-up or response to your questions or complaints regarding transactions at this site, you may write to us at [email protected] or [email protected]. You may also drop a mail at [email protected].